Case Study
Automation of Mortgage Processing
www.newgensoft.com Overview The Challenge The client is an offshore centric Business Process Outsourcing (BPO) company specializing in the Financial Services industry. The end client is in the business of making, servicing and selling non-prime loans, and is one of the biggest mortgage loan providers in the USA. The company’s operation is highly document intensive. Interactions take place among lending participants at all levels as also with