A multinational retail franchise operator headquartered in Kuwait, managing over 200,000 invoices annually, partnered with Newgen to streamline its accounts payable process. Challenges included delayed payments, lack of visibility, manual approval complexity, duplicate payments, and errors in data. Newgen implemented its suite of solutions, including iBPS for Intelligent Process Automation and ECM, which automated data capture, streamlined workflows, and integrated with Oracle ERP. This led to improved accuracy, faster turnaround times, centralized scanning, global mobile approval, and offshore processing, significantly enhancing efficiency and reducing costs.

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