Case Study

Automating Service Processes via ServiceMax Enables Business Growth

Automating Service Processes via ServiceMax Enables Business Growth

Pages 3 Pages

“I was really impressed with how ServiceMax handled the implementation process. They laid everything out that we needed to complete the project. After 2 months, we were up and running.” — Denise Carpentier, Special Projects Manager at Nautilus Company Automating Service Processes via ServiceMax Enables Business Growth Challenges... • CRM workarounds led to energy being spent on IT instead of growing revenue Applying technology led to... • Formerly complicated preventative maintenance processes now made simple through an automated system • Territory analysis led to restructuring teams to increase productivity • Ability to track 10,000 pieces of data • Better communication with clients through custom reports The road to success is delivering... • Invoices in 2 hours rather than

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