Case Study

Automating core finance processes for greater efficiency

Automating core finance processes for greater efficiency

Pages 4 Pages

Standard Chartered Bank used ServiceNow ITSM Pro and App Engine to automate complex finance processes, leading to an 80% reduction in queries and saving over 16,800 hours annually. The bank improved efficiency and transparency in finance operations, enhancing service delivery and management visibility. This transformation streamlined workflows, improved employee morale, and set the stage for future investments in automation.

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