Case Study

Automating legal services delivers efficiency for Tennesseans

Automating legal services delivers efficiency for Tennesseans

Pages 4 Pages

Rebekah A. Parkhurst, Deputy General Counsel of the Tennessee Department of Human Services (DHS), emphasizes the significant time savings and positive impact on citizens achieved through automating processes in ServiceNow. The DHS, located in Nashville and serving approximately 2 million people annually, leverages ServiceNow's capabilities to enhance service delivery across its various programs.

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