When Brian Wemple, director of Planning and Support for regional air carrier Piedmont Airlines, Inc., first came to his current role several years ago, he says, “We were looking to take a next step with scheduling.” According to Wemple, there wasn’t a system-level way to do shift scheduling, run reports and know how many hours the airline’s regional stations were using. The steps involved in creating a suggested shift schedule for ground handling workers wasn’t automated. Piedmont, a wholly owned subsidiary of the American Airlines Group, includes a fleet of 58 Embraer-145 regional jets and approximately 9,200 employees, including 6,000 ground-handling workers. The regional air carrier’s managers had to print out and post schedules in break rooms as well as manage paper

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