Piedmont Healthcare is a private, not-for-profit organization serving nearly 2 million patients across Georgia. Piedmont is transforming healthcare, creating a one-of-a-kind experience that always puts patients first. Piedmont Healthcare is a rapidly growing organization with an approximate annual net revenue of $1.7 billion. Success Snapshot Transforming the Pati ent Access Experience with Single Call Schedustration Self-funded project by improving Pre-Service Collections by $1.9M in 5 months Trained and implemented “1 Call Does It All” Schedustration Model Re-Engineered 187 person Patient Connection Center following provider acquisitions Project enabled hospital policy changes surrounding upfront collections Pathway to Excellence Leadership Vision for Change Ensure a great patient expe

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