Mary McIver, owner of Piedmont Direct Mail, recently shared that the key issues that Piedmont faced related to their mail were visibility and transparency. “My sta and I were spending an inordinate amount of time calling USPS delivery unit supervisors, faxing paperwork and asking questions about where our mail was in the process, ” said McIver. She felt that the answers were inconsistent and simply “not accurate” due to the fact that they c

Join for free to read