877.732.4814 sales@pdcflow.com www.pdcflow.com CASE STUDY: AUTOMATED ACCOUNTS RECOVERY SCORING INCREASE PAYMENTS AND CREATE EFFICIENT WORKFLOWS ON THE COLLECTION FLOORCASE STUDY: AUTOMATED ACCOUNTS RECOVERY SCORING 877.732.4814 sales@pdcflow.com www.pdcflow.com THE CLIENT Automated Accounts, Inc. is a full-service collection agency based in Spokane, Washington established in 1989. The agency is licensed in Washington, Idaho, Oregon and does some collections work in Montana. The agency provides business owners with education and guidance on recovery services along with commission- based debt collection services. They focus their collections on financial, medical, property management and miscellaneous personal and commercial debt for over 700 clients. President, Scott Millsap, has

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