877.732.4814 sales@pdcflow.com www.pdcflow.com CASE STUDY: TITAN REVENUE SOLUTIONS IVR PAYMENTS INCREASED REVENUE AND REDUCED OVERHEADCASE STUDY: TITAN REVENUE SOLUTIONS IVR PAYMENTS 877.732.4814 sales@pdcflow.com www.pdcflow.com THE CLIENT Titan Revenue Solutions is a third party debt collection business that operates mostly within the state of California. They collect on a variety of debts, such as auto, property management and returned checks to make up nearly 50 percent of their business. The other half of Titan Revenue Solutions' accounts are comprised of small bill medical debt. President, David Mecham, an experienced collection professional of 27 years, opened the agency 7 years ago. THE CHALLENGE Before implementing PDCflow's IVR solution, Titan Revenue Solutions was lo

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