Case Study
Recovering Millions: How a Telecom Giant Optimized Accounts Payable with SpendLab's Audit
A global telecom organization with over 70 million clients discovered they were losing millions of euros from accounts payable despite having a robust P2P program. They enlisted SpendLab to conduct an accounts payable recovery audit on their HQ, consisting of 16 entities and 10,000 vendors. The audit revealed that while the P2P process was mature and automated, over-payments were still occurring. SpendLab identified 306 cases of errors with 89 vendors, leading to a recovery of €13.40 per analyzed invoice. Following this success, the telecom organization extended the audit to additional years and regions.