Australia Post, a government business enterprise, implemented CCH Integrator in July 2020 to streamline its income tax reporting and compliance processes. The nine-person tax team had previously relied on manual processes using spreadsheets and a web-based tax software but needed a more integrated solution. CCH Integrator replaced manual roll-forward processes, improving accuracy, automation, and efficiency in producing tax returns and financial reports. It has reduced review times by 25-30%, enhanced governance, and made data more transparent, aligning with the Australian Taxation Office's standards. The platform is a key tool in Australia Post’s tax technology roadmap for future compliance.

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