We are a leading provider of global IT solutions and managed services. ASP4All (Logicalis SMC) The customer ASP4all occupies a leading position in the Dutch market for managed hosting services. The challenge Chief Technology O cer Jeroen van der Meer: “As our client base grew we faced the challenge of continuing to eectively monitor and manage all individual client agreements and all events involving their applications, such as incident reports and adjustments. The package we previously used was no longer up to the job.” The solution “We nally chose ServiceNow, a SaaS solution that ts in well with our own philosophy and services. I also believe in ‘use what you sell’. It’s a strong package, and Logicalis SMC soon had the basic implementation in place as a ‘proof of concept’.” Th

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