Case Study
ASHLEY FURNITURE - Within 4 months, we saw both time savings and cost savings
ASHLEY FURNITURE Within 4 months, we saw both time savings and cost savings Hill Country Holdings is one of the largest independent owners of Ashley Furniture Homestores, with stores throughout Texas, Washington, Oregon, and Idaho. HOW WE KNEW IT WAS TIME TO HAVE A SYSTEM I was spending better portion of half my week doing administrative tracking. About 15-20 hours, just tracking down written approvals. And every data point was manually entered. If a work order was completed last Tuesday, I was personally inputting that. If I approved an invoice, I was typing in the invoice number. The log was 3,000 lines with over 20 data points per line. I also couldn’t physically dispatch all the service requests we were receiving. I was getting 80 calls, 82 emails a day. In our old s