THE SOLUTION Deploy Corrigo Enterprise with customized store service guidelines and warranty work tracking. The El Pollo Loco team approached Corrigo for a solution that would help them achieve two important objectives: provide integrated start-to-finish visibility into all work being performed, and establish standardized procedures to address common repair issues. “We needed a process more robust than phone calls and emails to follow up on all the work that was going on across all of our locations,” said Milojevich. “And we realized the best solution would be a system that everyone involved with the work could use – from our store managers, through our operations department, and including our vendors.” THE RESULT Measurable reduction in unnecessary service calls and a signific

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