Case Study

High Rate of Automated Responses, Automated Indexing and Archiving

High Rate of Automated Responses, Automated Indexing and Archiving

Pages 2 Pages

Page 1 In the insurance industry, calculating rates and adjusting benefits is to a great extent characterized by manual processing. Email inquiries are captured by staff and routed to the appropriate agent. In order to create the appropriate proposal for each customer, agents have to access multiple third-party systems. Finally, the proposal is sent out, yet again by email. ITyX’ solutions enabled this online insurance company with 10 million

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