Answer all customers’ inquiries using main channels such as email and live chat, while achieving SLA’s and CSAT goals
Answer all customers’ inquiries using main channels such as email and live chat, while achieving SLA’s and CSAT goals
1 PagesCall Us Now +359 (2) 462 00 00 www.60k.com info@60k.bg © 2018 60K Ltd. All Rights Reserved. • Provide a consistent message across all touchpoints for an outstanding experience that leaves customers feeling appreciated! • Deliver a WOW experience • Take an active part if main business flows and to increase Conversion and Retention “ I had a great experience, I felt like they are very serious and dedicated to the job. They are super polite and service oriented, they want to do everything right” “ Working on a day to day basis with a team of about 10 people who are abroad is quite a challenge. 60K members make up for the physical distance by having incredible dedication, making them an essential part of the team. They are responsible, polite to a fault and extremely profession
