Amtrak CASE STUDY Amtrak operates a nationwide rail network, serving more than 500 destinations in 46 states on 21,000 miles of routes. Amtrak’s Northeast Corridor is the busiest passenger line in North America, with more than 1,700 trains operating over some portion of the Boston-New York-Washington route each day, carrying more than 9 million passengers annually. The Challenge In the mid 1990’s, Amtrak had installed a large display wall in

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