The Heartbeat of the City How an Award-Winning Municipal Utility Runs its Control Room CASE STUDY You don’t have to be big to provide great service. At least that’s the case at Marietta Power, a municipal utility that has, for three consecutive multi-year series, won the American Public Power Association’s prestigious RP3® award (for Reliable Public Power Provider).* “It’s all about power restoration,” explains Jim Culpepper, Su- pervisor of the utility’s Power Control Center. “The faster we can restore power the better it is for our customers and for us.” He says the city is nationally known for its average power restoration time, and that low number has been a big part of its ability to win the RP3 award so consistently. Still, the utility is not content to rest on its laurels. I

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