American Airlines Comprehensively Manages Customer and Employee Feedback With Key Survey
American Airlines Comprehensively Manages Customer and Employee Feedback With Key Survey
4 PagesWorldAPP • 220 Forbes Road • Braintree • MA 02184 • T el. (781) 849 8118 www.worldapp.com • www.extremeform.com • www.keysurvey.com 1 American Airlines AMeRicAn AiRlines coMPRehensively MAnA ges cusT oMeR And eMPloyee FeedBA ck WiTh key suR vey American Airlines, the world’s largest airline, flew almost a hundred and twenty million people per year, on more than 1,460,000 flights – across the US and internationally. To survive in a competitive
