Key Survey Is Helping the World’s Largest Cruise Agency to Improve Customer Feedback and Agent Performance
Key Survey Is Helping the World’s Largest Cruise Agency to Improve Customer Feedback and Agent Performance
3 PagesWorldAPP • 220 Forbes Road • Braintree • MA 02184 • T el. (781) 849 8118 www.worldapp.com • www.extremeform.com • www.keysurvey.com National Leisure Group 1 Key SuR vey iS helPing The WoRld’S lARgeST cR uiSe Agency To iMPR ove cuST oMeR FeedBA cK And AgenT PeRFoRMAnce By directly relating customer feedback to the specific employees that that customer dealt with, National Leisure Group is using Key Survey to measure and improve both employee
