The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. In 2014, Allstate was included on the Fortune 500 list of largest companies in America (#92). Allstate’s Technology organization has over 3,500 IT professionals utilizing over 5,000 software applications on over 50,000 PCs enterprise- wide. Its infrastructure utilizes multiple operating systems, technology platforms, and database systems. Supporting the Allstate Corporation is the Allstate Technology Support Center (ATSC), a division within Allstate Technology and Operations comprising 648 employees and vendor partners across the globe—in the USA, Northern Ireland, and India. In 2013, the ATSC received 1.4 million contacts through phone calls, chats, and electronically s

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