For Canon Solutions America Success is Not a Destination - It’s a Journey By adopting the HDI Support Center Standard, the Solutions Support Center was able to develop the operating frame- work that aligned their support organization with their customers’ needs, as well as the overall strategic direction of the organization. The guidance and involvement of HDI has helped the Solutions Support Center become more efficient, more effective, and ultimately, able to better serve their customers.Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. Helping compa- nies of all sizes improve sustainability, increase efficiency, and control costs, Canon Solutions Amer

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