Aktio Holdings Corporation Aktio transforms construction industry’s equipment management with ServiceNow Customer Service Management IMPLEMENTATION STORYAktio, a one-stop construction equipment rental provider, has revolutionized the way the construction industry manages equipment by deploying ServiceNow Customer Service Management for its online rental service platform, enabling orders 24/7 . The company has supplied equipment to 2,400 construction sites within a year of launching its new online service. Challenge Quickly develop an online rental service platform, using a no-code/ low-code solution, that reduces customer response time and provides consulting services Solution Automated the full digital workflow, from assigning a salesperson to sending notifications to

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