Case Study

Topcon standardizes IT support across Asia

Topcon standardizes IT support across Asia

Pages 4 Pages

Topcon Corporation, a global leader in healthcare, agriculture, and infrastructure solutions, has transformed its IT support across Asia using ServiceNow IT Service Management. With a unified portal, Topcon can now handle 120 times more cases per person, managing 400 cases a month. This digital overhaul has streamlined operations, reduced the workload on IT teams, and significantly improved service quality and efficiency across the company.

Join for free to read