A European automotive OEM partnered with T-Systems to create an AI-powered avatar trainer using AWS services. Built with Unreal Engine and hosted on AWS, the avatar uses Amazon Bedrock’s LLMs and Retrieval Augmented Generation (RAG) to deliver up-to-date, customized training on new vehicle models. Natural language interaction enables personalized, on-demand learning, eliminating costly in-person sessions and trainer shortages. Amazon Transcribe and Polly support real-time speech-to-text and text-to-speech. The scalable, browser-accessible solution delivers an immersive, flexible training experience, empowering global sales teams without requiring prior AI expertise.

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