Engagement Results Industry: Aerospace Size: 500 employees Expertise: Sales Eectiveness & Operational Improvement Assignment: The Company was responding to a large number of quote requests, but was not successful in turning the quotes into orders. The organization was slow turning around quotes and discovered that in many instances customers were making purchase decisions before the Company was able to respond with their quote. They were losing to competitors who had higher prices and longer delivery times due to their own ineciency in responding to client requests for proposals. Actions: MainStream assessed the Company's quotation process and found lengthy delays caused by isolated departmental “efdoms”. Each department focused on its own day-to-day problems with insucient considerati

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