Ando Insurance Group Limited, a fast-growing New Zealand insurer, leverages Qlik’s BI tools to enhance customer-focused operations through data-driven insights and automation. By integrating Qlik with its systems, Ando streamlines workflows, enables geospatial analytics, and improves response times during crises like the 2023 North Island floods. Automation saves 75 staff hours monthly, while advanced analytics facilitate proactive resource allocation, claims management, and risk analysis, ensuring timely support and transparency for customers. With a 300-member team and a 30% annual growth rate, Ando continues to expand Qlik’s usage to optimize processes and deliver superior customer experiences.

Join for free to read