This success story explains how Altus Fire and Life Safety, a growing fire protection and security services company expanding through acquisitions, faced a fragmented IT landscape with multiple MSPs, end-of-life equipment, inconsistent standards, weak security controls, and internet connectivity that could not support cloud applications such as an ERP platform. Altus wanted to avoid building a large internal IT organization, so it needed a partner to assess its environment end to end, stabilize operations, reduce risk, and prevent downtime. Adapture designed an enterprise technology operating model, onboarded a 24/7 helpdesk MSP and a separate security provider, implemented unified communications and network upgrades, enabled field dispatch for onsite needs, created a service catalog for e

Join for free to read