Case Study 1 www.cafmexplorer.com ACR Building on 50 years of exceptional service delivery with the help of CAFM Explorer Challenge: Delivering a professional FM service to companies across the UK ACR is a global leader in building design, property maintenance and facilities management. With the company’s 50th anniversary approaching, the team has a wealth of knowledge across the building sector and a diverse customer base spanning the UK and overseas. ACR’s facilities management (FM) provision is an integral part of its service offering. The company is responsible for multiple sites including pharmaceutical facilities, schools, manufacturing plants and care homes. However, with a contractor network of more than 300, ACR’s previous spreadsheet approach for call tracking was bec

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