Honorarium payments to healthcare professionals were traditionally managed through paper cheques, creating delays, compliance risks, and dissatisfaction. The client wanted a faster, more reliable electronic payment system but lacked the resources to securely collect banking details from a large HCP base. IQVIA designed and executed a multichannel outreach campaign, leveraging the OneKey database for accurate contacts, bilingual materials, and a secure web platform. Bi-weekly reporting enabled agile adjustments. The initiative successfully gathered required data, reduced labor and processing time, improved compliance tracking, and transitioned payments to electronic transfers.

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