Case study Acas training at Swale PCT: managing absence, bullying and harassment, and equality and diversity This case study demonstrates how Acas training in managing staff absence, bullying and harassment, and equality and diversity practices led to reductions in absence levels and bullying and harassment incidents, and greater management confidence in dealing with these issues. 1 The challenge Swale NHS Primary Care Trust (PCT) was established in 2002 as a result of the reconfiguration of Thames Gateway and Invicta Trusts. The PCT serves the Isle of Sheppey, Sittingbourne and the surrounding rural areas, caring for the health of around 98,000 people. The Trust established a new Human Resources (HR) function in 2004. With Agenda for Change and Improving Working Lives (I

Join for free to read