Case study Building relationships between trade union offi cers and the Human Resource team A case study describing how Acas brought the trade unions and the Human Resource team closer together at an Engineering and Manufacturing organisation. This led to better communication between the two sides and a better understanding of each party’s point of view. The UK arm of this organisation is a division of the global group. Its main office is situated in the north of England. This case study is focused on the organisation’s north of England facility, which employs around 5,000 people and recognises around four trade unions, of which Unite and the GMB are the main ones. Union density is estimated to be high: around 70 per cent in the staff group and around 90 per cent in

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