A TEXAS CITY GETS CUSTOMIZED VALUE WITH NICE VALUE REALIZATION SERVICES About The City of Fort Worth With more than 800,000 residents, the City of Fort Worth is one of the fastest growing cities in the United States. The City’s Department of Communications and Public Engagement (CPE) is responsible for providing residents, visitors and the media accurate and timely information, as well as for conveying concerns, feedback and ideas from the community to city officials. The CPE department operates a virtual contact center for fielding calls, texts and app-based communications from the public, providing support for 15 city departments. Interactions are related to issues such as construction, HR, animal control, trash and environmental code enforcement, stormwater, public lands, g

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