Case Study
A Leading Insurance Provider Improves Operational Efficiency and Reduces Cost with Business Process Management
A Leading Insurance Provider Improves Operational Efficiency and Reduces Cost with Business Process Management
CASE STUDY A Leading Insurance Provider Improves Operational Efficiency and Reduces Cost with Business Process Management The client is the retirement services segment of a global financial services leader with over $600 billion in assets, encompassing over 5,000 retirement plans. They serve over 3,500 clients in the public, private, and not-for profit sectors. Challenge The client’s service automation program targeted enhancing operatio