A leading hospital network transforms patient experience
A leading hospital network transforms patient experience
1 PagesAPPLIED MARKETING SCIENCE (781) 250.6300 | inquiry@ams-inc.com www.ams-insights.com THE CHALLENGE More than 600,000 total knee replacements are performed annually in the United States, making it one of the most common major surgical procedures. Recognizing this, a leading network of hospitals sought to innovate and optimize the knee replacement patient experience, with the ultimate goal of providing their patients with the highest qu
