TECHNOLOGY PROCESS PEOPLE ALIGNING PEOPLE, PROCESSES & TECHNOLOGY TO CREATE A WORLD-CLASS IT ORGANIZATION LEARNINGTREE.COM Business Case for Your Organization More than 70% of organizations see less value from their ITSM investments than expected 1 . With the help of Learning Tree’s ITIL Acceleration Workshops, this government agency created a service delivery structure that properly manages their assets and delivers value to their customers. Learning Tree can partner with your organization to ensure your service delivery goals are achieved by working side-by-side with your implementation team, so you can realize the full potential of your ITSM investments. Embedded Advisor for 200 employees to guide the new service delivery framework Identified Key Services within 5 Service

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