TECHNOLOGY PROCESS PEOPLE ALIGNING PEOPLE, PROCESSES & TECHNOLOGY TO SUPPORT IT SERVICE MANAGEMENT TRANSFORMATION LEARNINGTREE.COM Business Case for Your Organization A survey of 1,217 technology leaders shows 55% of CIOs having yet to tap on the capabilities of IT to deliver customer experience1 Learning Tree is providing ITIL training for over 150 of the hospital’s IT leadership team. Improved service management within the IT organization is a top priority for the hospital’s CIO, and is expected to help the organization in its goal to become the top hospital system in the US. Learning Tree can partner with your organization to ensure your service delivery goals are achieved and be a resource in shaping your service management practice. Improved IT Service Delivery through alig

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