CASE STUDY: Large Government Agency A large Government Agency faced a seemingly impossible task: develop and deploy a comprehensive case management system for healthcare applications in 30 days. Using Appian’s modern BPM-based application platform, the solution was delivered on-time and on-budget with scalability to handle up to 50,000 applications per day. CHALLENGE This large Government Agency had worked with a contractor to develop a website and back-end processing system to handle an expected influx of healthcare applications. The contractor organization had spent multiple years and hundreds of millions of dollars, using hundreds of traditional code developers and employees, to deliver the system on a pre-determined go-live date. Prior to go-live, the contractor informed the G

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