Case Study
A hosted contact centre provider boosts their bottom line
Unity4 is a leading provider of ‘Pay-per-Use’ Software as a Service – an on demand hosted call centre technology that offers customers a virtual call centre when and where they need it Based in Sydney, Unity4 is an Australian-owned and developed company that provides contact centre services to a number of blue chip enterprises employing multi-location and home-based agents making Unity4 one of the most flexible solutions in the market today.