A healthcare provider automated its billing process using R Systems’ AI/Machine Learning services, thereby reducing process time by 90% & cost by 80%
A healthcare provider automated its billing process using R Systems’ AI/Machine Learning services, thereby reducing process time by 90% & cost by 80%
2 PagesAUTOMATED BILLING PROCESS CASE STUDY www.rsystems.com A renowned US based healthcare provider automated its billing process using R Systems’ AI/Machine Learning services, thereby reducing process time by 90%, cost by 80%, and achieving 100% accuracy in payment posting. AI/MACHINE LEARNINGSubstantial increase in number of payments posted Problem Statement Client received multiple invoices in batches from patients at di erent hospitals and insurance companies, making the billing process complex and requiring too many manual resources. Earlier, payments were allocated as per pre-determined amounts, done manually by the agents. Client wanted to automate the billing process to reduce manual e orts, and enhance e ciency. Business Need Solution Approach Access patient data-portal, c
