Case Study
A Focus on Cost Control
Southern African Retailer PEP Relies on JDA to Keep Internal Costs Low — Creating Benefits for Shoppers With 1,600 stores — and nearly 13,000 employees — PEP is Southern Africa’s largest single-brand retailer. Founded in 1965 with one store in the Northern Cape, today PEP provides a critical service to low-income families across the southern nations of Africa. “Our stores are in almost every community across Southern Africa, and we are often the lifeblood of these communities,” explained Bernardt van Dijk, senior systems analyst at PEP. “Our customers are remarkable people who are on a very low budget, sometimes less than $700 per month. We make it possible for these families to live with dignity and pride.” The company prices its clothing, footwear and housewares as low as possibl