Case Study CHOOSING PASS What made you choose the PASSsystem over other digital care management platforms? Well, we had a very bad inspection by CQC. We were rated “Inadequate” and put in special measures. The implications of that rating meant that we weren’t allowed to take on any more work. We had a lot of consultancy. We were looking hard at the business because we really wanted to make sure it was safe and that it worked properly. PASS was recommended to us by a consultant who had seen it in other businesses. She said, “I think you should look at that. ” That was when we started researching the PASSsystem. To be honest with you, I thought it would be really expensive. We thought, “It’s going to be big bucks and we’re not going to be able to afford it. We’re only a small com

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