Industry Case Studies Extermination Industry Pest Technicians Challenge: A family-owned pest control company sought to improve their selection process for Pest Technicians by identifying the personal characteristics predictive of success. In this organization, Pest Technicians are responsible for inspecting premises to identify infestation sources and provide chemical and other alternative solutions to resolve infestation problems. Solution: Hogan recommended using the Hogan Personality Inventory (HPI), the industry standard for measuring personality and its impact on job performance, to identify outstanding performers in the Pest Technician job. Specifically, Hogan conducted a criterion-referenced validation study. Hogan collected supervisor ratings of job performance fr

Join for free to read