Industry Case Studies Manufacturing Industry Operators and Test Engineers Challenge: A large manufacturer of lighting products sought to improve their selection procedures for Operators and Test Engineers. A review of potential selection techniques suggested that including personality assessment in the existing selection process could significantly improve the selection of successful Operators and Test Engineers. Solution: To determine the characteristics of successful Operators and Test Engineers, Hogan conducted a criterion study and asked 44 incumbent Operators and 80 incumbent Test Engineers to complete the Hogan Personality Inventory (HPI). The HPI measures personal characteristics essential for successful job performance. Supervisor also rated Operators and Test

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