The Inter-American Development Bank (IDB Group) enhanced its employee-centered culture by partnering with Teladoc Health to provide Expert Medical Services (EMS). This virtual healthcare solution offers second opinions from U.S.-based experts, helping employees, retirees, and dependents navigate healthcare systems and receive high-quality care globally. The program resulted in 94% employee satisfaction, $650K+ in cost savings, and significant treatment changes. This partnership improved care outcomes, increased employee wellbeing, and drove cost savings, supporting IDB Group's mission of "Improving Lives."

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