The pandemic left many organizations scrambling to maintain seamless operations — but not a leading resort management company. With Reciprocity’s ZenGRC ® platform implemented just 90 days before the countrywide lockdown, the CIO was able to breathe a sigh of relief, confident the company was meeting compliance reporting requirements and maintaining risk visibility. When COVID-19 changed business as usual at a brand-name resort, infosec programs marched on thanks to ZenGRC A leading resort management company was on a rapid growth trajectory, spurred by a flurry of acquisitions and employment spiking to nearly 50,000 employees during peak seasons. Yet the organization’s infosec processes hadn’t scaled accordingly, continuing to rely on email and spreadsheets as the basis for GRC ac

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