CUSTOMER CASE STUDY Achieving ISO 27001 and 27002 Certification with ZenGRC Real-World Solutions One of Reciprocity’s customers is a publicly-traded financial technology company. When it engaged Reciprocity, the company had over one million customers, and its products were in use in over 180 countries. It has over 2,500 employees and offices on four continents, but its products are cloud-based. The company’s software-as-a- service maintains hundreds of secure connections with financial institutions around the world. Given its industry and footprint, cybersecurity is paramount. In 2018, a critical deadline loomed: a country where the enterprise operated enacted a law requiring security certifications for digital service providers. The company’s relevant frameworks, ISO 27001 and

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