Case Study
24/7 end-to-end infrastructure support services for a leading US fashion retailer
24/7 end-to-end infrastructure support services for a leading US fashion retailer ATTENTION. ALWAYS.Our client is a leading women’s fashion retailer with over 37 years of expertise in the industry. Headquartered in San Antonio, Texas, USA, they have established their presence with multiple stores across the nation and one online store. Our client, who is a leader in fast fashion retail with a huge customer base, stocked and sold items on a weekly basis. Having recently migrated to Oracle Retail Suite V15, they were facing major technical challenges. Our client did not receive proper knowledge training to handle the system. The entire application was lacking a proper business process to operate by. Inconsistency in automation of batch processing led to unexpected downtimes which