End-to-End IT Infrastructure Management and Support for a Canada based leading Healthcare solution provider
End-to-End IT Infrastructure Management and Support for a Canada based leading Healthcare solution provider
2 PagesA leading healthcare solution provider in Canada and US with more than 120 years of combined experience in MDS research and clinical healthcare. They have the best of breed products in Care Planning, Quality - Risk Indicators, Staff and Activity Scheduling, Quality Assurance and Accounting functions. Over the years, our client had developed one of the largest MDS database outside of the Ministry of Health. With the ever growing database and critical nature of the healthcare software, the client found it very hard to manage their existing IT infrastructure setup. The insurgent IT monitoring process further hampered their infrastructure activities, which led them to high network downtime, slowness in products performance and flaws in incident handling mechanism. After scoutin
